Order Process
How to order products on our site
Desktop:
To order products from a desktop computer, follow these steps:
- Find a product that you want to buy by either using the menu at the top of each page to navigate through different collections of products; clicking on the product recommendations near the bottom of each product page; or using the search bar to find items.
- View the pictures and read the product description carefully to ensure it's the right size and meets your requirements.
- If the product has different options such as size or color, select the options that you want. You can also change the Quantity if you want to buy more than 1 of the same item.
- If you want to also buy other items in the same order or just want to save this item in your cart while you continue browsing, click "Add to cart"; or if you only want to buy that 1 item you can click the "Buy with ..." button below the "Add to cart" button which will allow you to skip the next couple steps. The "Buy with" button will show different options on different devices, such as "Buy with PayPal", "Buy with Shop Pay" or "Buy with Apple Pay". If you click the "Buy with" button, you can skip to step 7.
- After clicking "Add to cart" a dialog will appear allowing you to view your cart, check out or continue shopping. If you want to continue browsing to add other items to your cart, click "Continue shopping", otherwise click "View my cart".
- After clicking "View my cart", you can see all the items that you added to your cart, as well as the quantity of each item and the prices. Verify that only the items you want to buy and the correct quantity are displayed, then click "Check out".
- After clicking "Check out", you need to add your contact and shipping information. Double check to make sure the shipping address and ZIP/Postal code are correct, and that you have a valid e-mail and phone number entered in case we need to contact you about your order, then click "Continue to shipping".
- Select the shipping method that you want to use. The shipping methods will list the price of shipping and how long the shipping method will normally take. You can see the total price on the right side, including the shipping method you selected. Click "Continue to payment".
- Next select the payment method you want to use, such as Credit Card or PayPal. Enter the credit card information and click "Pay now"; or select PayPal and click "Pay with PayPal".
Mobile:
- Find a product that you want to buy by either using the menu at the top-right corner (icon with 3 lines) of each page to navigate through different collections of products; clicking on the product recommendations near the bottom of each product page; or using the search bar to find items.
. - View the pictures and read the product description carefully to ensure it's the right size and meets your requirements.
- If the product has different options such as size or color, select the options that you want. You can also change the Quantity if you want to buy more than 1 of the same item.
- If you want to also buy other items in the same order or just want to save this item in your cart while you continue browsing, click "Add to cart"; or if you only want to buy that 1 item you can click the "Buy with ..." button below the "Add to cart" button which will allow you to skip the next couple steps. The "Buy with" button will show different options on different devices, such as "Buy with PayPal", "Buy with Shop Pay" or "Buy with Apple Pay". If you click the "Buy with" button, you can skip to step 7.
- After clicking "Add to cart" a dialog will appear allowing you to view your cart, check out or continue shopping. If you want to continue browsing to add other items to your cart, click "Continue shopping", otherwise click "View my cart".
- After clicking "View my cart", you can see all the items that you added to your cart, as well as the quantity of each item and the prices. Verify that only the items you want to buy and the correct quantity are displayed, then click "Check out".
- After clicking "Check out", you need to add your contact and shipping information. Double check to make sure the shipping address and ZIP/Postal code are correct, and that you have a valid e-mail and phone number entered in case we need to contact you about your order, then click "Continue to shipping".
- Select the shipping method that you want to use. The shipping methods will list the price of shipping and how long the shipping method will normally take. You can see the total price, including the shipping method you selected. Click "Continue to payment".
. - Next select the payment method you want to use, such as Credit Card or PayPal. Enter the credit card information and click "Pay now"; or select PayPal and click "Pay with PayPal".
How do I remove items from my cart?
If you have too many items in your shopping cart, you can follow these instructions to remove them:
- If you have the wrong quantity of the same item, click the minus icon to lower the quantity or the plus to increase it:
- If you want to remove a product, click the garbage can icon beside the item: